How do I create an account in the Automated System?
For information and related instructions, please click here.
I have received a role assignment notification email, but the acceptance deadline has passed. What should I do?
If you are an Owner/Registrar, your application will be rejected because you have not accepted the role, and you will have to proceed with submitting a new application. If [...]
How do I know that the Registry has received my application and that it is being assessed or that the assessment has been completed?
You can be informed about the progress of your request by logging to the Automated System at https://www.nic.cy and then clicking on the option Application List - See application [...]
How can I check that the Registry has received the additional documents requested to evaluate my application?
Log in to the Automated System at https://www.nic.cy and click on the option Application List - In the specific application. There you can confirm that the required additional documents [...]
How do I know which email address is active through the Automated System for each contact associated with my domain name?
You can see the email address of the contacts associated with your domain name by clicking on the option Application List and by selecting Edit for the domain name [...]
How do I know which email address is active through the Automated System to login to my account?
You should contact the Registry “.cy” by sending an email to [email protected].
What is the process for changing a domain name’s contacts through the Automated System?
Log in to the Automated System at https://www.nic.cy. Click on the the option Domains → My Domain Names → with the grey pencil you can change the contacts if [...]
I have received a domain name renewal payment notification by email, but the renewal payment deadline has passed. What should I do?
In case the Owner/Registrar wishes to re-assign after cancellation, the renewal fee will need to paid as well as an additional fee of €10 within a period of ten [...]
I need an invoice for the domain name payment. Where can I get it?
To issue an invoice after completing the payment, you need to log in to the Automated System at the address https://www.nic.cy via the Payments → List of Payments → [...]